{"id":1863,"date":"2023-05-25T08:19:43","date_gmt":"2023-05-25T08:19:43","guid":{"rendered":"https:\/\/apartamentosrotilio.mk20.es\/?page_id=1863"},"modified":"2023-05-25T08:22:04","modified_gmt":"2023-05-25T08:22:04","slug":"normas-de-regimen-interno","status":"publish","type":"page","link":"https:\/\/apartamentosrotilio.com\/en\/normas-de-regimen-interno\/","title":{"rendered":"Internal rules"},"content":{"rendered":"
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RULES OF PROCEDURE ROTILIO FLATS<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Decree 52\/2011, of 24 March, which establishes the management of tourist flats and dwellings in the Autonomous Community of Galicia, states that tourist flat and dwelling establishments may have internal rules and regulations that establish mandatory rules for users during their stay, without in any case may involve discrimination on grounds of birth, race, sex, religion, opinion or other personal or social circumstance.<\/p>

The internal regulations may determine the conditions of admission, the rules of coexistence and operation, as well as everything that allows and favours the normal enjoyment of the facilities, equipment and services, without contravening the provisions of current legislation, and will also be available to users in a visible place in the establishment, and will include the following sections<\/p>

Reservations<\/strong><\/p>

Reservations can be made via e-mail to the following account reservas@apartamentosrotilio.com<\/a>via the form on our website https:\/\/www.apartamentosrotilio.com<\/a> or by telephone on +34 986 72 02 00 For the reservation to be effective, 50 % of the total amount of the stay must be paid, either by bank transfer or by credit card. This amount must be paid within 24 hours of acceptance of the reservation, otherwise, the reservation will be cancelled.<\/p>

Cancellation policy<\/strong><\/p>

The formalisation of the reservation will be effective with the payment of 50 % of the total amount of the stay, this amount being refundable in the event of cancellation of the reservation 30 days prior to the date of arrival. If the cancellation is made after 30 days prior to arrival, the amount paid will not be refunded.<\/p>

If the reason for cancellation is attributable to a case of force majeure, this amount will remain as a deposit for a future stay.<\/p>

Use of accommodation<\/strong><\/p>

On arrival at the establishment and after checking that you have booked the accommodation, you must fill in a form at the entrance, which in turn will be sent to the state security forces in accordance with current legislation on accommodation, so it will be compulsory to present the ID card or passport of all occupants. This information may also be requested prior to the arrival of customers through an online check in system.<\/p>

The occupation of the flat implies the express acceptance by the client of the rules of the internal regime.<\/u><\/strong><\/p>

Behaviour<\/strong><\/p>

The client and his\/her companions must behave in a civic manner and respect the general rules of coexistence. Any activity that disturbs the normal harmony of the community in which the accommodation is located, such as loud music, noise or parties, and which provokes well-founded complaints from neighbours, will be grounds for immediate eviction from the flat, without the right to compensation or refund of any amount paid.<\/p>

Vacating the flats<\/strong><\/p>

Failure by customers to comply with any of the prohibitions established in these regulations shall entitle the Company to terminate the contract. The owner of the establishment may request the assistance of the agents of the authority to evict users who do not comply with the internal rules and regulations or who attempt to access or remain in the establishment for any purpose other than the normal use of the service.<\/p>

Prohibitions<\/strong><\/p>

It is forbidden for customers:<\/p>